Website Privacy Notice for The UPS Store Center Total Document Solutions, Inc.
This is a website of an independently owned and operated franchise location of The UPS Store®. The UPS Store, Inc. ("TUPSS"), operates through a franchise model of business, which means that, except in certain limited instances, center locations are individually owned and operated by franchisees.
This privacy notice ("Notice") describes the practices related to information collected by the individual The UPS Store entity Total Document Solutions, Inc. (referred to in this Notice as "Franchisee", "our", and "we") from visitors to this website ("Website"). This Notice only applies to information collected on our Website(s). This Notice does not describe the information collection practices of The UPS Store, Inc., United Parcel Service, Inc. ("UPS"), or any of its subsidiaries or affiliates, or any other The UPS Store franchisee.
We are sensitive to the privacy concerns of visitors to our Website(s), and we understand that you may have questions about how we collect and use information that you provide to us through our Website(s). Please take a minute to read this Notice so that you can better understand our Website information practices. If you have questions about this Notice, please contact us as described below. If you have questions about the privacy practices of TUPSS, any of its subsidiaries or affiliates, or any other The UPS Store franchisee, please consult the privacy notice for the appropriate entity for further information.
Personal Information Collected and How It Is Used
Personal information is information that identifies you or relates to and is identifiable to you. We collect personal information, such as name, email, phone number and other personal information you submit or that we request, through our Website(s) when you complete any online form, application, survey or request for information available on our Website(s). Therefore, if you do not wish for us to obtain your personal information, please do not submit it to us. However, please be aware that if you choose not to provide us with certain personal information, we may not be able to provide you with the services or information that you requested.
We use information that you provide to us through our Website(s) in order to provide you with specific services that you request, to respond to your inquiries and requests for information, to provide you information, including marketing communications, about additional services that may be of interest to you, to process registration for events offered via the Website, to provide online promotions, sweepstakes and surveys, to improve our services and our Website(s) and tailor them to your preferences, to maintain the security and integrity of our systems, to comply with legal and regulatory requirements, industry standards or guidelines, and our and TUPSS’ policies to provide information to you about TUPSS, to provide you with package tracking features, to help prevent fraud, unauthorized or criminal activity, claims and other liabilities perform data analysis, including market and consumer research, financial analysis, and to measure the effectiveness of our advertising efforts online and otherwise.
Non-Personally Identifiable Information
When you visit our Website(s), certain information about your visit may be automatically logged by us or our third party service providers, such as Google Analytics, to provide us with information about how visitors to our Website(s) interact with those sites. This information is collected anonymously, reports website trends without identifying individual visitors, and may include your IP address, which is the number assigned to your computer whenever it is connected to the Internet, your operating system, screen settings, Web browser software, referring website, and certain demographic information about you. Generally, we use this information for system improvement and administration, security, statistical analysis purposes, and other internal business purposes.
Neither we nor any third parties operating on our Website(s) collect personal information about your online activities over time and across different websites. Our Website(s) is not designed to respond to “do not track” signals from browsers.
We may also anonymize personal information you submit through the Website(s) by cleansing it of any information which might allow you to be identified or contacted, and combine this non-personally identifiable information with that of other visitors to the site. We use this information for internal business purposes, such as analysis and planning by our marketing and customer service departments.
Information Sharing and Disclosure
If we own more than one center location, we may share personal information you provide on the Website for one center location we own among other center locations we own, including center locations with operating companies under common ownership. We may disclose personal information with third parties who perform functions on our behalf, including to assist us in processing that information. Those third parties are required to use the information shared with them in a manner that is consistent with this Notice and are restricted from using the information for any purpose other than those authorized by us. We may also disclose personal information in order to comply with laws or legal process, including subpoenas or agency orders and investigations which we determine are required under appropriate circumstances, and as we reasonably determine necessary or appropriate to protect property, our rights, TUPSS' rights, or the rights of others.
We may share non-personally identifiable information, including anonymized data derived from personal information collected from our Website(s), with third parties, including TUPSS and The UPS Store franchisees, and may otherwise disclose non-personally identifiable information as permitted by law.
We may transfer information covered by this Notice, including Personal Information, in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) of all or part of our business or as part of a corporate reorganization, stock sale or other change in control.
Accessing and Deleting Your Personal Information
If at any time you wish to access the personal information we hold about you in order to update, modify, or if you wish to receive no further promotional communications from us, please contact us at the address or phone number listed on the homepage of this Website. We also note that you may still receive service oriented, non-promotional communications from us and promotional communications from TUPSS, UPS, The UPS Store franchisees or other third parties as a result of your interactions or transactions with those third parties.
Notice to California Residents
To the extent required by applicable law, California residents may ask us to provide them with (i) a list of certain categories of personal information that we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, and (ii) the identity of those third parties. To make this request, California residents may contact us as at firstname.lastname@example.org.
To contact us regarding this Notice, please use the contact information located on the home page of this Website.
As explained above, each center location is independently owned and operated. Please note that contacting us is not the same as contacting TUPSS, UPS or any other The UPS Store franchisee for purposes of information about privacy practices or opting out of promotional communications.
Protection of Personal Information
We maintain administrative, technical and physical safeguards intended to protect against the loss, misuse, unauthorized access, or disclosure of personal information. Although we take such precautions seriously, it is impossible for us or others to guarantee the safety and security of personal information and we are not responsible for unauthorized access to such information by hackers or others who have obtained such access through illegal measures.
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Changes to this Notice
We reserve the right to amend or modify this Notice from time to time to reflect relevant changes in our information practices. Any significant revisions will be noted on our Website(s). We will also provide additional information or notice regarding changes to this Notice as may be required by law.
Effective Date: June 29, 2015